Inbound Voice

While self-service, automation, AI (Artificial Intelligence), and other communication methods are widely used to serve many customers today, there remains a need for highly skilled live associates. We provide best-in-class associates to meet the needs of customers who prefer speaking to a live person.

Our nearshore locations enable us to offer associates with high proficiency in English, as well as Spanish and other languages. We ensure our associates meet B2 to C2 levels on the European framework scale.