About Us
Our Journey
Founded in 2006 in the vibrant Dominican Republic, Advensus started with 100 workstations dedicated to outbound telemarketing. Over the past eighteen years, we’ve evolved into a leading provider of nearshore contact center services, now offering comprehensive solutions including customer care, collections, back-office support, and sales. Our expansion has led to the establishment of seven modern facilities—six in Santo Domingo and one in Trinidad—strategically enhancing our operations and accessibility. These centers support exceptional English language services, offered at competitive prices to boost client satisfaction and drive technological innovation through a multi-channel approach. With over 6,000 workstations manned by a dedicated team, Advensus commits to top-tier service in multiple languages, reflecting our growth and dedication.
GEO Expansion
Our newest facility in Trinidad and Tobago features 800 state-of-the-art workstations, emphasizing our commitment to safety, technology, and the well-being of our team. This strategic location outside of Port of Spain allows us to better meet the evolving needs of our global clients and employees.
Service Excellence
Advensus stands as a paragon of excellence in the contact center industry, delivering a broad range of inbound and outbound services tailored to diverse client needs. Our multilingual team, fluent in English, Spanish, and French, enhances our operational flexibility and competitiveness. Operating from PCI Certified and HIPAA compliant facilities, we serve various industries, ensuring unparalleled service quality and security.
Commitment To Quality
Guided by a relentless commitment to quality and innovation, Advensus strives to provide superior customer experiences and foster a supportive workplace culture. Join us on our continuous journey of growth and leadership in the contact center sector, committed to excellence and strategic innovation.
