As Director of Sales and Marketing, Lafayette Moran brings more than 15 years of call center experience to Advensus Call Centers. Lafayette has an entrepreneurial spirit and prior to joining Advensus he ran a successful call center consulting company for five years where he helped third party call center providers build their client base by providing the right solutions to the right clients with competitive pricing. Lafayette has helped companies in many verticals achieve operational success by leading them to the right service provider for their business. He has worked in a broad range of verticals, including: medical, pharmaceutical, telephony, energy, education, insurance, franchises and the financial industry.
Before Lafayette established his own consulting company he was the Director of Global Call Center Services at a direct marketing company. During that time Lafayette created and implemented a strategy to outsource all call center associated task, including quality assurance, collections, customer service and sales to third party off-shore and near-shore suppliers. Lafayette’s goal here at Advensus is help companies realize their full potential by providing a best in class service at competitive pricing in a great environment.
Quote: “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” – Aristotle