Thomas Oronti has been elected to preside the Call Center Commission at the Free Zone organization.
SANTO DOMINGO, DOMINICAN REPUBLIC (PRWEB) AUGUST 01, 2016. – The Assembly of the Dominican Association of Free Zones (ADOZONA) unanimously elected Thomas Oronti, CEO of Advensus Contact Centers, as Executive Member of the Board and Head of the Call Center Commission of that entity for the 2016-2017 period.
With a recognized professional trajectory in the free zone contact center field, Mr. Oronti has had an active presence in the BPO industry of the country, where he has been a member of the board of the Contact Center & BPO Cluster of the Dominican Republic since its foundation and a known promoter for the best interest of the sector in the Caribbean nation.
For the last ten years, Thomas Oronti has been the Chief Executive Officer at Advensus Contact Centers, the most important provider of contact centers services in the Dominican Republic, with 5 modern buildings in central areas of Santo Domingo and more than 4,000 operational positions. Advensus also has presence Virginia in the United States with 250 seats.
As head of the Call Center Commission, Mr. Oronti will be representing the BPO business in this organization as an advocate for the sector. The contact centers have become a very important segment of the thriving Free Trade Zone industry, due to the growth experienced by this business activity in the past ten years; activity that currently employs more than thirty thousand people in the Dominican Republic.
“Historically, ADOZONA has played an important role in defending the best interests of the Free Trade Zones through active participation in various business and government agencies. I am very honored for the nomination and look forward to the opportunity to drive this valuable industry to the next level, promoting the Dominican Republic as a competitive location for Call Centers and endorsing initiatives for the benefit of the sector” expressed Mr. Oronti.
The nomination of Oronti at ADOZONA was attended by a broad representation of members of that entity from call centers and free zone companies operating throughout the country.
Among the initiatives that will be carried by the Call Center Commission under Thomas Oronti is direction will be to endorse the furthering of English as a second language specifically for the Contact Center industry with the help of the government education bodies, and a general campaign to promote the image of the sector in order to make it better known among its stakeholders.
Advensus began operations in 2006 in the Dominican Republic under the name of Nearshore and 100 tele marketing positions. Ten years later, the company has evolved into the most important service provider of contact centers services in the country with five world class infrastructure facilities PCI certification, best in class technology and human resources operating in a friendly and inclusive work environment. Advensus also offers a US option with facilities in Lynchburg, Virginia, always operating under the highest standards of safety and technology with the sole purpose of achieving customer satisfaction and the loyalty of its employees.
Advensus helps medium and large enterprises provide outstanding care to their customers by supplying inbound and outbound contact center solutions including: customer service, technical support, sales, lead generation and collections in English, Spanish, French and Portuguese languages. For more information, visit http://www.advensus.com.